Shauna L.
CAN'T RAVE ENOUGH ABOUT THE CUSTOMER SERVICE I RECEIVED!!!
I ordered these boots as a gift. I received the initial order confirmation right away, but a week later I had no further updates. I knew there was a supply issue everywhere else and assumed this was the issue. About another week later I was getting nervous that I had not received any updates, and I started reading online reviews where people were saying it was hard to get responses from customer service and if they did it was weeks later.
Now I was really nervous, so I emailed customer service that day and got an actual response within minutes. The customer service rep (Santhiya) apologized for the hold up and assured me I would have my order in plenty of time. Santhiya responded to each of my email inquiries within minutes and the boots arrive about a week later and they look as amazing as they do in the online picture. I will definitely order from Trubelle again.